6.8 Human Resource Management
All construction projects involve large number of skilled/unskilled persons. Human resources in a project should beadequately qualified.trained and competent.
Quality of construction work depends on the quality of labour resource. For skilled and unskilled labour. the requirement for technical knowledge. skill and general awareness are varied for different construction processes. Labour is required to understand their respective responsibilities especially towards the work. Therefore. construction management practices should emphasize on development of competence of this critical human resource through training programmes.
The critical activities should be identified from the po int of view of technological innovations. workmanship and environmental conditions which determine labour behaviour and performance. In each construction project. there are certain work related peculiarities which call for job specific orientation.
There should be a clearly defined competence requirement for the workmen. As far as possible. a formal training or a certified course undertaken should be a preferred selection criterion for the workers. A periodic review of the performance may be made to establish the nature of training required and methods for imparting training. There is a need to address the motivational aspects, for better performance.
